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The Range
Ammo & Reloading
RCBS Shoutout
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<blockquote data-quote="Rez Exelon" data-source="post: 4258279" data-attributes="member: 5800"><p>Was pulling apart some 500 A-Square rounds the other day with my RCBS bullet puller, and managed to break the 500 cal collet. I think what happened is that the round went into the collet a smidge too far, and so the collect clamped on the brass rather than the bullet, and when I back stroked the press it ripped the petals out.</p><p></p><p>Either way, I kicked an email over to RCBS. It took about 4 days to respond but the email was "Sorry to hear that, we dropped a replacement in the mail to you". </p><p></p><p>Not the fastest, but overall a pretty tops customer service policy in place over there it seems like. Figured I'd share.</p></blockquote><p></p>
[QUOTE="Rez Exelon, post: 4258279, member: 5800"] Was pulling apart some 500 A-Square rounds the other day with my RCBS bullet puller, and managed to break the 500 cal collet. I think what happened is that the round went into the collet a smidge too far, and so the collect clamped on the brass rather than the bullet, and when I back stroked the press it ripped the petals out. Either way, I kicked an email over to RCBS. It took about 4 days to respond but the email was "Sorry to hear that, we dropped a replacement in the mail to you". Not the fastest, but overall a pretty tops customer service policy in place over there it seems like. Figured I'd share. [/QUOTE]
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