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The Water Cooler
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A Rant About Ford Motor Company
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<blockquote data-quote="Seadog" data-source="post: 3626551" data-attributes="member: 9018"><p>I can feel what you’re going through right now. My Wife and I have Fords. Mine is getting a little long in the tooth, A 2008 F150 with almost 200,000 miles, all original and hasn’t given me any problems. </p><p></p><p>My wife on the other hand has a 2019 Ford escape with the 2.0 eco-boost. It doesn’t even have 20,000 miles on it. Right now it’s in the dealership getting a brand new engine under warranty because coolant is leaking into one of the cylinders.</p><p></p><p>Here is the kick to the nuts though. They won’t give her a loaner and they won’t get her a rental either. This sounds wrong and I think they should be obligated to give her a vehicle to drive until it’s fixed being that it is under warranty. And here is the part that sucks. Roadside assistance will give you a car if it breaks down but because we brought the car in because of an engine warning light, it never broke down, so we don’t qualify for a car rental.</p><p></p><p>It is extremely frustrating to say the least but if I was in your boots going through what my wife is going through I would just drive the truck until the damn engine burnt up. Then you would qualify for the rental vehicle. Maybe you’ll get lucky and get a loaner. Being responsible and bring it in because of a dash light notifying you that something wrong kind of screws you over</p><p></p><p>My parents, including my wife and me have been Ford people for a long time and the way the company is acting it’s not what I would’ve expected. I thought they would’ve treated customers with warrantees better.</p></blockquote><p></p>
[QUOTE="Seadog, post: 3626551, member: 9018"] I can feel what you’re going through right now. My Wife and I have Fords. Mine is getting a little long in the tooth, A 2008 F150 with almost 200,000 miles, all original and hasn’t given me any problems. My wife on the other hand has a 2019 Ford escape with the 2.0 eco-boost. It doesn’t even have 20,000 miles on it. Right now it’s in the dealership getting a brand new engine under warranty because coolant is leaking into one of the cylinders. Here is the kick to the nuts though. They won’t give her a loaner and they won’t get her a rental either. This sounds wrong and I think they should be obligated to give her a vehicle to drive until it’s fixed being that it is under warranty. And here is the part that sucks. Roadside assistance will give you a car if it breaks down but because we brought the car in because of an engine warning light, it never broke down, so we don’t qualify for a car rental. It is extremely frustrating to say the least but if I was in your boots going through what my wife is going through I would just drive the truck until the damn engine burnt up. Then you would qualify for the rental vehicle. Maybe you’ll get lucky and get a loaner. Being responsible and bring it in because of a dash light notifying you that something wrong kind of screws you over My parents, including my wife and me have been Ford people for a long time and the way the company is acting it’s not what I would’ve expected. I thought they would’ve treated customers with warrantees better. [/QUOTE]
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