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Message: <blockquote data-quote="RCM" data-source="post: 1372242" data-attributes="member: 15060">who are you using as a service provider? if said earlier in the thread, I missed it..  i recently had something similar occur, and was with Cox communication.. essentially they had to on their end reset the connection to my modem and ip address.  somehow the  information wasnt 100% accurate, or had changed, and therefore i was still getting connection, but when i was needing heavy bandwidth, it would essentially overload and drop connection.. after i had their tech support  fix this, it has not been an issue since.. i cant tell you exactly what they did since im not a tech, but know we had several  calls in with them over lost service until finally a tech  found out their info wasnt in sync with my modem serial number and  ip address.</blockquote>