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The Water Cooler
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Cabelas FAIL
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<blockquote data-quote="cscokd" data-source="post: 2080664" data-attributes="member: 5609"><p>Delays happen, especially in times like these. I AM glad they took the back-order and that they still haven't cancelled the order. I called it a FAIL because of the lack of communication. Bad news should never come as a surprise, and there's no such thing as over-communicating. Simple status updates go a long way in customer relations. It would have been very easy to keep their customers updated on how their pipeline was moving.</p></blockquote><p></p>
[QUOTE="cscokd, post: 2080664, member: 5609"] Delays happen, especially in times like these. I AM glad they took the back-order and that they still haven't cancelled the order. I called it a FAIL because of the lack of communication. Bad news should never come as a surprise, and there's no such thing as over-communicating. Simple status updates go a long way in customer relations. It would have been very easy to keep their customers updated on how their pipeline was moving. [/QUOTE]
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Cabelas FAIL
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