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Message: <blockquote data-quote="Shadowrider" data-source="post: 4078095" data-attributes="member: 3099">This is why I said "it sucked" in my earlier post. When it was Hudiburg Subaru in OKC I called and talked to the service manager inquiring about having them do a drain and fill on the CVT in my Crosstrek with a little over 50k miles on it and supplying my own Amsoil synthetic CVT fluid. They balked and were pretty adamant about not even thinking about touching that until 100k miles or whatever the factory interval was (it was just over 100K IIRC, unless pulling a trailer). This was a $400 service and they did all they could without straight up refusing to do it. The backstory to that is, the factory was pressing their dealers to leave the CVT alone so they could analyze their failure modes and rates. They had already been doing this for years after having pretty serious issues after initially offering them and making design changes. They had already gotten the bugs worked out and they actually had the best CVT out there (probably still do) and that had been the case for awhile, but they they still didn't want their dealers doing anything other than a remove and replace when needed. I rolled the dice and didn't do the CVT fluid. It hit 100k not long after my divorce and to my knowledge is still going. This instance and the fact that about the only "upsell service" they pushed were air filters and cabin filters. I even bought new tires there because they were priced right with Discount Tire and they didn't ruin the wheels with clamp on weights, they used stick on weights in the same areas as the factory and gave the same road hazard warranty, rotations etc. So I'm really disappointed to hear of the OP's travails!</blockquote>

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