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The Water Cooler
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CheaperThanDirt.com - pretty disappointed
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<blockquote data-quote="tRidiot" data-source="post: 1686240" data-attributes="member: 9374"><p>SO I went ahead and sent another email. Not back to the original CS rep, as I was sure that would just get File 13'd, but another new email that I figured might go to someone else. Here is what I wrote:</p><p></p><p></p><p></p><p>I feel this is how we should shop. Respectfully let vendors know what we expect, and that we are going elsewhere. I'm not ranting and raving, cussing and pissed off. I'm just disappointed and feel they should know not only what I expect in customer service, but also that they had a chance to keep me as a customer AND that I have already made a larger concrete order with one of their direct competitors and have the means and will be making many more orders in the future. They may not make much on just a few PMAGs, but for me, sometimes the point of making some small purchases like this is to see how they will handle them, should any problems arise.</p><p></p><p>Just ask NewEgg.... they've gotten probably $5k worth of orders from me and mine in the last 6 months alone. And will continue. Same thing with MonoPrice, though, probably only about a grand through them. I guarantee I will be spending alot of money on firearms accessories in the upcoming years. </p><p></p><p>Now... if I can just find a use for liquid nitrogen in firearms and shooting, I can use the new dewar I bought for my computer hobby for double-duty. <img src="/images/smilies/biggrin.png" class="smilie" loading="lazy" alt=":D" title="Big Grin :D" data-shortname=":D" /></p><p></p><p>Cheers, folks!</p><p></p><p>Speak up to those vendors, let them know what you expect when you're spending your hard-earned bucks!</p></blockquote><p></p>
[QUOTE="tRidiot, post: 1686240, member: 9374"] SO I went ahead and sent another email. Not back to the original CS rep, as I was sure that would just get File 13'd, but another new email that I figured might go to someone else. Here is what I wrote: I feel this is how we should shop. Respectfully let vendors know what we expect, and that we are going elsewhere. I'm not ranting and raving, cussing and pissed off. I'm just disappointed and feel they should know not only what I expect in customer service, but also that they had a chance to keep me as a customer AND that I have already made a larger concrete order with one of their direct competitors and have the means and will be making many more orders in the future. They may not make much on just a few PMAGs, but for me, sometimes the point of making some small purchases like this is to see how they will handle them, should any problems arise. Just ask NewEgg.... they've gotten probably $5k worth of orders from me and mine in the last 6 months alone. And will continue. Same thing with MonoPrice, though, probably only about a grand through them. I guarantee I will be spending alot of money on firearms accessories in the upcoming years. Now... if I can just find a use for liquid nitrogen in firearms and shooting, I can use the new dewar I bought for my computer hobby for double-duty. :D Cheers, folks! Speak up to those vendors, let them know what you expect when you're spending your hard-earned bucks! [/QUOTE]
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