Forums
New posts
Search forums
What's new
New posts
New media
New media comments
Latest activity
Classifieds
Media
New media
New comments
Search media
Log in
Register
What's New?
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Navigation
Install the app
Install
More Options
Advertise with us
Contact Us
Close Menu
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Forums
The Range
Ammo & Reloading
Dillon 650...POS?
Search titles only
By:
Reply to Thread
This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
Message
<blockquote data-quote="Rez Exelon" data-source="post: 3512923" data-attributes="member: 5800"><p>At the moment, I have NOT been impressed with their customer service. Kind of a sidebar to the thread, but their email response time is 1-2 weeks, and that doesn't guarantee a response that makes sense --- so if you have to send a follow-up you get to wait another week or two. That was on a simple warranty replacement.</p><p></p><p>The other thing is that I ordered a conversion kit on my 550 for 6.5 Creedmoor because their website said I needed shell plate "M". After getting it and finding a plate "1" in it, and then about 2-3 weeks worth of emails back and forth because either A) Their website was wrong or B) they sent me the wrong part, it turned out that their website was wrong. So I'd ordered stuff I didn't need. Then they wanted me to pay shipping because their crappy website was wrong. </p><p></p><p>Not a super good experience on first contacts with them after hearing so much good stuff. Thankfully the machine itself runs like a top for the most part. </p><p></p><p>All that said, if you don't want to mess with it, then my suggestion goes along with [USER=43171]@Cowcatcher[/USER] where you could probably sell high, wait a bit and then have a fully funded upgrade.</p></blockquote><p></p>
[QUOTE="Rez Exelon, post: 3512923, member: 5800"] At the moment, I have NOT been impressed with their customer service. Kind of a sidebar to the thread, but their email response time is 1-2 weeks, and that doesn't guarantee a response that makes sense --- so if you have to send a follow-up you get to wait another week or two. That was on a simple warranty replacement. The other thing is that I ordered a conversion kit on my 550 for 6.5 Creedmoor because their website said I needed shell plate "M". After getting it and finding a plate "1" in it, and then about 2-3 weeks worth of emails back and forth because either A) Their website was wrong or B) they sent me the wrong part, it turned out that their website was wrong. So I'd ordered stuff I didn't need. Then they wanted me to pay shipping because their crappy website was wrong. Not a super good experience on first contacts with them after hearing so much good stuff. Thankfully the machine itself runs like a top for the most part. All that said, if you don't want to mess with it, then my suggestion goes along with [USER=43171]@Cowcatcher[/USER] where you could probably sell high, wait a bit and then have a fully funded upgrade. [/QUOTE]
Insert Quotes…
Verification
Post Reply
Forums
The Range
Ammo & Reloading
Dillon 650...POS?
Search titles only
By:
Top
Bottom