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Message: <blockquote data-quote="Backstrap" data-source="post: 1888037" data-attributes="member: 19247">I was one of the first to sign up for the whole home DVR system when Cox first debuted it around a year or so ago - couldn't stand it.  Primary gripe was with the Cisco DVRs - unless they've upgraded them drastically, they were a big step down from the standard Motorola DVR boxes.  I lost several neat features going from Motorola to Cisco DVRs.  The only advantage I remember having with the Cisco/whole home setup was a very good search feature on the program guide - for example, I could search a movie name and it would tell me if it was available anywhere on the system, including PPV channels.  The Motorola boxes won't do that.  When I requested they come out and replace the whole home setup with the normal Motorola boxes, it was the same tech who removed them as had just installed them.  I explained to him why I was switching back and asked him if he sees a lot of that (customers dissatisfied with the whole home setup and going back to regular).  He politely declined to answer, but in essence told me he does see it a lot.  Commander Keen, have they worked the bugs out of the whole home system and the Cisco DVRs?  I was told at the time that some of the problems I was experiencing would be resolved in future software updates to the Cisco boxes - has that happened?  I'd still like to have the whole home system, but not unless they've brought it up to par with the Motorola DVRs.Read this thread from Cox's own forum before you decide to take the leap into whole home DVR system:  <a href="http://forums.cox.com/forum_home/tv_forum/f/4/t/558.aspx" target="_blank">http://forums.cox.com/forum_home/tv_forum/f/4/t/558.aspx</a></blockquote>

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