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Message: <blockquote data-quote="jakeman" data-source="post: 3793745" data-attributes="member: 10690">Sales Reps field complaints from customers and take it to management, and management doesn’t wanna hear about it. Fire the sales people; problem fixed.Customer still complains, but it’s to the shipping or customer service people, and they don’t give a s***, so they don’t take it to management. Management now happy. Customer still pissed, but out of options. Forced to do business with s****y companies that don’t care about anything to do with the customers.</blockquote>