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Message: <blockquote data-quote="Pstmstr" data-source="post: 3807981" data-attributes="member: 51164"><p>If the customer request and pays for direct signature that is what the delivery person should do. Some companies allow signature waiver if you leave it on your door or in your mail receptacle.  It is not up to the delivery person to obtain a signature or not. That is decided by the sender when they purchased the service from the company. The delivery person should attempt delivery to the door and if a signature is required ring the doorbell to wait for a response. If no one is home they should leave a notice and take the package back with them. Anything less is failure to provide the service paid for and or delivery person to do the job they are being paid for.</p></blockquote><p></p>