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Message: <blockquote data-quote="TANSTAAFL" data-source="post: 4043111" data-attributes="member: 27098"><p>There is a dealership I frequent since they appear to have always treated me fairly on repairs, even major ones. Oil changes were very reasonable and done correctly (I cannot say that for big chains where I have been "shorted" oil or failed to reset oil life indicators, or tires overinflated to 45 lbs/per sq. inch or under inflated to 24 lbs/per sq inch,) if they caused an issue, they fixed it (got tires and they scratched painted rims, tires were inexpensive, they still fixed my rims.) Had a rear axle go out and the repair was reasonably priced and I got a loaner back in 2018. Fast forward to today. Had recommended them to a friend a month back. To repair a headlight, battery sensor and terminal, and cabin sensor on a 2016 Ford, they wanted almost $6,000. I truly think it was the age of the vehicle and a change of service policy. Techs and service managers seemed stressed, and a bit short tempered. I also think they wanted to sell a new car more than repairing an old one to a customer and "fix" my friends car and throw it on the lot for sale. Alot going on now. Ford is going through changes with dealership policies, and the consumer suffers as a result. Dealerships are trying to make the most profit when they can't sell vehicles and the ones they can sell have a 10K or more dealership markup and they can't get them.</p></blockquote><p></p>