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Message: <blockquote data-quote="Roadking Larry" data-source="post: 4047036" data-attributes="member: 2833">Still waiting on the @#^%$% insurance on getting the damage fixed.Went in yesterday to get the service/oil change done on the Explorer. Appointment was for 9:00 AM. Arrived on time. Service advisor told me it might take a little longer because they were down a tech. She verified my phone number to be able to contact me when the car was ready. No worries, we had errands to run while we were in town and wanted to get breakfast. Ate, picked up some odds and ends at various stores, washed my jeep and generally killed some time. Still hadn't heard anything by 1:00 PM and we were out of things to do. I sent a text asking about it and they replied it was ready.Found out when I got home and checked my email that it had been ready since 10:45 AM.Wasn't told to look for an email.<img src="/images/smilies/disappoint.gif"  class="smilie" loading="lazy" alt=":disappoin" title="Disappoint    :disappoin" data-shortname=":disappoin" /></blockquote>