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Message: <blockquote data-quote="Harley1953" data-source="post: 1298978" data-attributes="member: 5145">Blankety-blank insurance.  Phone call to somebody in a position in the company to do something about the situation..  If no satisfaction there, MIGHT mention complaint to state insurance commissioner and possiblity of informing the local TV news consumer complaint folks.I had a scenario with my insurance company(name withheld) that was going to non-renew my college student daughter on my automobile insurance policy.  Call to agent revealed "home office" had made the determination she was uninsureable.  This was THREE years after she had a fender bender that was her fault.  Only ticket/incident she had ever had.  This was allegedly the incident that made them decide my daughter could not be insured.I pointed out to the insurance agent that my daughter had ONE ticket that was associated with this one incident and it took the company THREE YEARS to come to the conclusion she was uninsureable.I gave the agent 48 hours to get it straightened out before I would make a formal complaint with the state insurance commissioner and contact KFOR's Brad Edwards. I told her I was quite confident the local TV folks would love to air the story about her company's efficiency.She called me the next day and told me the home office "discovered" that because I had had my insurance with them for so long(over 20 years at the time), that I had guaranteed renewability and they had made a mistake.Never heard another word about it......Go figure.</blockquote>

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