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Message: <blockquote data-quote="Shoot Summ" data-source="post: 2841439" data-attributes="member: 1055">So I thought I would add to this thread.  Based on what I read here, I jumped on the Harry's wagon.  Got the blades early December, and felt like they were really decent for the price.  Bought my Sons, and SIL sets as stocking stuffers for Christmas.Fast forward to last Sunday, I had installed a new blade head earlier in the week and had completed several shaves with no issues.  Sunday I was shaving(in the shower like I always do).  Hit my neck and cheeks just fine, got to my chin and came across my chin(like I always do) and the razor bit me!  I thought it was user error so I made another pass and it did it again!  So as I’m bleeding profusely I’m thinking “OK so I did that wrong, it’s my fault”.  And I go back to cleaning up my cheeks and neck with up and down strokes, and the razor continues to bite me!   So I stopped using the razor, got out of the shower bleeding everywhere, administer first aid and am shocked what I have done to myself.  I’ve spent the week in front of Customers looking like I’ve been beat up with dime sized scabs on my chin and cheek.  I take care of the razors, use the protective cover, but it looks like somehow the blades are “tweaked” on the razor head I have.  Not sure if this is an issue you guys have had but wanted to make you aware.  It’s going to take a lot of nerve for me to ever use a Harry’s razor again as the effects of my last shave with one were not pleasant.I sent the issue to Katie, my personal assistant at Harry's(that's what her email to me said).  Although it took Katie almost a week to get back to me, and it was Alex, not Katie, I felt that perhaps I didn't really have a personal assistant... <img src="/images/smilies/smile.png"  class="smilie" loading="lazy" alt=":)" title="Smile    :)" data-shortname=":)" />Alex offered to refund the price of the blade, and send me 16 blades, and attached to the email was a nice release that indicated if I took the refund I wouldn't hold them liable for anything...So while I never intended any litigation, I also didn't intend to agree to their release.  And I have no confidence in the product so the free blades aren't of any use either.  I do appreciate they made some effort to make it right though.So if you are a Harry's user, beware, you might have a blade waiting to take some good hunks of skin off of your face.</blockquote>

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