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<blockquote data-quote="1shott" data-source="post: 4249204" data-attributes="member: 29"><p>While I did not donate any funds to this, since it was posted for everyone to view heres my take </p><p></p><p></p><p>First, there is nothing wrong with a mower from a box store. Most are made by MTD, which makes brands such as Gravely, Cub Cadet, Yardman, Yard Machine etc </p><p>Craftsman is normally made by AYP. Unless there is a contract I am not aware of where this would have changed. </p><p></p><p>Take for instance, John Deere, you can find these at several box stores, believe it or not they are real John Deere mowers, shipped to the stores in John Deere crates even. </p><p>Now you can purchase these same mowers at a JD dealer, along with more expensive mowers as well. They are warrantied thru JD not the box stores, unless you purchase that wonderful extended warranty. </p><p></p><p>Any mower can break, no matter how much you pay, thats why there are such things as manufactures warranties and service departments. </p><p></p><p>Now onto member bashing for asking what some will believe are valid questions. Its un called for. Remember this thread was posted publicly, for everyone to read and comment on. This very easily could have been handled by private message or even phone calls or text message, presuming some of the posters and the OP have each others contact info, which I would presume you do. </p><p></p><p>I also do not believe its ok to go off on Lowes, or any box store or an employee working for one. I am sure they have a policy in place regarding returns for gas power equipment, was a extended warranty purchased at the time? That employee is going to follow company policy, they are doing their job, ease up, they have enough going on and I assure do not need one more amped up person twisting off trying to set them straight. </p><p>With that said, RickN I am glad you got a mower last year, hate to hear you are having issues, it has a warranty, contact the manufacture I am sure they will handle it.</p></blockquote><p></p>
[QUOTE="1shott, post: 4249204, member: 29"] While I did not donate any funds to this, since it was posted for everyone to view heres my take First, there is nothing wrong with a mower from a box store. Most are made by MTD, which makes brands such as Gravely, Cub Cadet, Yardman, Yard Machine etc Craftsman is normally made by AYP. Unless there is a contract I am not aware of where this would have changed. Take for instance, John Deere, you can find these at several box stores, believe it or not they are real John Deere mowers, shipped to the stores in John Deere crates even. Now you can purchase these same mowers at a JD dealer, along with more expensive mowers as well. They are warrantied thru JD not the box stores, unless you purchase that wonderful extended warranty. Any mower can break, no matter how much you pay, thats why there are such things as manufactures warranties and service departments. Now onto member bashing for asking what some will believe are valid questions. Its un called for. Remember this thread was posted publicly, for everyone to read and comment on. This very easily could have been handled by private message or even phone calls or text message, presuming some of the posters and the OP have each others contact info, which I would presume you do. I also do not believe its ok to go off on Lowes, or any box store or an employee working for one. I am sure they have a policy in place regarding returns for gas power equipment, was a extended warranty purchased at the time? That employee is going to follow company policy, they are doing their job, ease up, they have enough going on and I assure do not need one more amped up person twisting off trying to set them straight. With that said, RickN I am glad you got a mower last year, hate to hear you are having issues, it has a warranty, contact the manufacture I am sure they will handle it. [/QUOTE]
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