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The Water Cooler
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<blockquote data-quote="Profreedomokie" data-source="post: 3682233" data-attributes="member: 524"><p>We have the Arlo camera system which I can't recommend. I just wasted an hour live chatting with their people in India for nothing. About 10 minutes in the beginning, they needed a camera serial number. By the time I logged into my account to get it, they dropped my chat. I needed camera footage from 10-22-21 to verify if UPS made a delivery to my house like they claim. We never got the item. This is the second time we didn't get an item that UPS claimed they delivered. The Arlo guy said that after 30 days the footage is automatically erased. I asked if it was possible to get because I needed it to solve a possible crime and he said no. It should not have taken an hour to find that out. I know there are people that can recover deleted computer files so I thought if I could have talked to a person in the US I might have had a chance to get the footage. I think from now on I'll try to buy products that have a support phone number hopefully in the US. As far as SimpliSafe goes, the inside motion detectors are worthless if you have cats in the house. Cats climb on everything.</p></blockquote><p></p>
[QUOTE="Profreedomokie, post: 3682233, member: 524"] We have the Arlo camera system which I can't recommend. I just wasted an hour live chatting with their people in India for nothing. About 10 minutes in the beginning, they needed a camera serial number. By the time I logged into my account to get it, they dropped my chat. I needed camera footage from 10-22-21 to verify if UPS made a delivery to my house like they claim. We never got the item. This is the second time we didn't get an item that UPS claimed they delivered. The Arlo guy said that after 30 days the footage is automatically erased. I asked if it was possible to get because I needed it to solve a possible crime and he said no. It should not have taken an hour to find that out. I know there are people that can recover deleted computer files so I thought if I could have talked to a person in the US I might have had a chance to get the footage. I think from now on I'll try to buy products that have a support phone number hopefully in the US. As far as SimpliSafe goes, the inside motion detectors are worthless if you have cats in the house. Cats climb on everything. [/QUOTE]
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