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The Range
Rifle & Shotgun Discussion
Horror Story: M&P 10 and S&W's Customer Service
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<blockquote data-quote="henschman" data-source="post: 2694442" data-attributes="member: 4235"><p>You know, Im not even demanding VIP treatment, or for them to fix it for free, or anything like that. All I want is to be able to buy the part I need to get it back working. I guess they expect everyone to just buy another $1000 rifle every time something breaks. This is the most piss poor product support I've ever seen from a gun company. I have dealt with Marlin and Ruger in the past, and both were fantastic and had parts in the mail immediately.</p></blockquote><p></p>
[QUOTE="henschman, post: 2694442, member: 4235"] You know, Im not even demanding VIP treatment, or for them to fix it for free, or anything like that. All I want is to be able to buy the part I need to get it back working. I guess they expect everyone to just buy another $1000 rifle every time something breaks. This is the most piss poor product support I've ever seen from a gun company. I have dealt with Marlin and Ruger in the past, and both were fantastic and had parts in the mail immediately. [/QUOTE]
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The Range
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Horror Story: M&P 10 and S&W's Customer Service
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