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<blockquote data-quote="Pvillerancher" data-source="post: 1341998" data-attributes="member: 1239"><p>Hey there!</p><p></p><p>I live over NE of Tulsa and had to change as well earlier this year. I was with Farm Bureau and they jacked my rates on homeowners and auto but my biggest gripe is I wasn't getting the service from the agent. Farm Bureau had raised my rates on the auto $300 on 2 different renewals with no changes in my risk factors (no tickets/no accidents) and then hit me with deductible change on my homeowners reneewal where it went from $500 to $2000 - but my premium did go down $6.00 hahahaha. When I checked into it, it once again had nothing to do with me (no changes in risk factors) but was a rate issue in my part of the state. Once again, no agent contact about anything. I understand this happens at some point with all companies to maintain profitability but after my 1st rate increase with the company I had gone in and raised cane with the agent and told him that he should at least give me a courtesy call for good news or bad news. After the 2nd auto rate increase I was in there again giving him grief. I once again explained what I viewed as customer service which he agreed with me on. I left the office and about 5 days later got the homeowners change. What truly peeved me off is that I had stood there in front of him with him most likely fully knowing I had another adverse impact to policies coming and never mentioned a thing. So.....I kicked him to the curb. </p><p></p><p>Okay.....I've ranted enough......one of the OSA members is an agent for ANPAC (American National) and has been awesome to deal with and has FANTASTIC pricing for my area. Put it this way....my auto and ho are waaaaay less expensive than my prior stuff and my motorcycle policy is much better also. He's great to deal with and is located in Shawnee. His OSA "handle" is Jeff3C. Give him a buzz. He's very up front and will be able to tell you if he can help or not and has no problem directing you to others if he can't do you any good. His focus seems to be just helping folks out because he even offered to refer me to one of the ANPAC folks in my area so I would have a local person to deal with if I chose but he met the bill perfectly for what I needed with both customer service and knowledge for my agent. </p><p></p><p>Hope this helps.</p></blockquote><p></p>
[QUOTE="Pvillerancher, post: 1341998, member: 1239"] Hey there! I live over NE of Tulsa and had to change as well earlier this year. I was with Farm Bureau and they jacked my rates on homeowners and auto but my biggest gripe is I wasn't getting the service from the agent. Farm Bureau had raised my rates on the auto $300 on 2 different renewals with no changes in my risk factors (no tickets/no accidents) and then hit me with deductible change on my homeowners reneewal where it went from $500 to $2000 - but my premium did go down $6.00 hahahaha. When I checked into it, it once again had nothing to do with me (no changes in risk factors) but was a rate issue in my part of the state. Once again, no agent contact about anything. I understand this happens at some point with all companies to maintain profitability but after my 1st rate increase with the company I had gone in and raised cane with the agent and told him that he should at least give me a courtesy call for good news or bad news. After the 2nd auto rate increase I was in there again giving him grief. I once again explained what I viewed as customer service which he agreed with me on. I left the office and about 5 days later got the homeowners change. What truly peeved me off is that I had stood there in front of him with him most likely fully knowing I had another adverse impact to policies coming and never mentioned a thing. So.....I kicked him to the curb. Okay.....I've ranted enough......one of the OSA members is an agent for ANPAC (American National) and has been awesome to deal with and has FANTASTIC pricing for my area. Put it this way....my auto and ho are waaaaay less expensive than my prior stuff and my motorcycle policy is much better also. He's great to deal with and is located in Shawnee. His OSA "handle" is Jeff3C. Give him a buzz. He's very up front and will be able to tell you if he can help or not and has no problem directing you to others if he can't do you any good. His focus seems to be just helping folks out because he even offered to refer me to one of the ANPAC folks in my area so I would have a local person to deal with if I chose but he met the bill perfectly for what I needed with both customer service and knowledge for my agent. Hope this helps. [/QUOTE]
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