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Message: <blockquote data-quote="Fyrtwuck" data-source="post: 3087166" data-attributes="member: 23"><p>True, but telling that to a local manager who knows him in person may cause that manager to complain to corporate. Corporate has no idea who the customer is making the complaint and probably doesn’t care. But when one of their own managers calls corporate and says that his location is losing xxx amount of dollars due to this decision, it may get their attention.</p></blockquote><p></p>