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Message: <blockquote data-quote="Snattlerake" data-source="post: 3960565" data-attributes="member: 44288">Update and possible reason found for all this mess.After all this, I found out yesterday looking at my credit card activity, they charged me twice for the same drug and the same confirmation number.  Just then, the phone rang and I actually got a woman that spoke English.  Seh was calling to tell me they accidentally charged me twice and were going to credit back my account for one of the charges.  I explained to her what had happened with me initiating the refill and me authorizing the payment of the bill on my credit card.  I told her there was no confirmation number or email confirming my order.I also told her the next day Humana called and every time I got to the part where I was going to say yes confirming it was me they were talking with, I was hung up on.  When I called back, there was nowhere in their automated system for me to speak to a human.She made note of these complaints, (yeah right) and was going to speak to her supervisors about it.Now. She did discover what might have happened.  I have my credit card on file with them but I have not authorized any automatic refill of any drugs I order through Centerwell.  Since this feature is turned off, they have to call me to verify my order for some stupid reason.  That is what they were doing.  they were calling me to verify I ordered this drug on the card they had on file. She offered to put me on an auto refill and set the limit to $999 dollars and that would fix the issue.  But, it would also put me back on the auto refill which I don't want.The funniest thing about this is right after I hung up with her, I glanced outside checking to see if the mail had come and I see my Repatha order sitting on my porch.<img src="/images/smilies/new/violent2.gif"  class="smilie" loading="lazy" alt=":fullauto:" title="Full Auto    :fullauto:" data-shortname=":fullauto:" /><img src="/images/smilies/new/violent2.gif"  class="smilie" loading="lazy" alt=":fullauto:" title="Full Auto    :fullauto:" data-shortname=":fullauto:" /><img src="/images/smilies/new/violent2.gif"  class="smilie" loading="lazy" alt=":fullauto:" title="Full Auto    :fullauto:" data-shortname=":fullauto:" /><img src="/images/smilies/new/violent2.gif"  class="smilie" loading="lazy" alt=":fullauto:" title="Full Auto    :fullauto:" data-shortname=":fullauto:" /><img src="/images/smilies/new/violent2.gif"  class="smilie" loading="lazy" alt=":fullauto:" title="Full Auto    :fullauto:" data-shortname=":fullauto:" /></blockquote>

Verification