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The Water Cooler
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Need a new socket
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<blockquote data-quote="smcgee10" data-source="post: 1346316" data-attributes="member: 7821"><p>funny story about CRAPSMAN. My 22mm wrench had stretched to over 23mm. Took it in to Sears and told them about it. They told me it wasnt broke so they could not replace it. Just for giggles I took a Snap On 19mm wrench that wasnt stretched, told the tool guy it was anyway. BAMMO! Warrantied. No muss. No fuss. DONE! That is what I want. Someone who understands <u>CUSTOMER</u> Service.</p></blockquote><p></p>
[QUOTE="smcgee10, post: 1346316, member: 7821"] funny story about CRAPSMAN. My 22mm wrench had stretched to over 23mm. Took it in to Sears and told them about it. They told me it wasnt broke so they could not replace it. Just for giggles I took a Snap On 19mm wrench that wasnt stretched, told the tool guy it was anyway. BAMMO! Warrantied. No muss. No fuss. DONE! That is what I want. Someone who understands [U]CUSTOMER[/U] Service. [/QUOTE]
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