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<blockquote data-quote="HMFIC" data-source="post: 2133467" data-attributes="member: 7539"><p>I have some experience being an Amazon.com featured seller for a long time.</p><p></p><p>When a seller cancels your order, it could be for a variety of reasons and it doesn't sound like the seller or Amazon have given you any insight to that. Be advised though, that it may be difficult for the seller to contact you since Amazon no longer provides email addresses of buyers. A seller has to use the Amazon system and so they are subject to that system not always working correctly.</p><p></p><p>It's likely that the item you ordered was found to actually not be in stock by the seller. That and finding that an item might be damaged when they went to pull it are probably the only legitimate reasons for cancelling the sale. You have to ask yourself if you're willing to punish them with negative feedback for having incorrect inventory levels set in their store or finding that an item was damaged in inventory.</p><p></p><p>If it were me, I'd probably just move on with life and wouldn't have even let it occupy that much space in my head. I tend not to leave negative feedback unless I've actually had something go really wrong, not just an order being cancelled. Look on their storefront home page and see if there is an email or phone for contact... maybe you can call and find out what the issue was and go from there if it is bothering you much.</p></blockquote><p></p>
[QUOTE="HMFIC, post: 2133467, member: 7539"] I have some experience being an Amazon.com featured seller for a long time. When a seller cancels your order, it could be for a variety of reasons and it doesn't sound like the seller or Amazon have given you any insight to that. Be advised though, that it may be difficult for the seller to contact you since Amazon no longer provides email addresses of buyers. A seller has to use the Amazon system and so they are subject to that system not always working correctly. It's likely that the item you ordered was found to actually not be in stock by the seller. That and finding that an item might be damaged when they went to pull it are probably the only legitimate reasons for cancelling the sale. You have to ask yourself if you're willing to punish them with negative feedback for having incorrect inventory levels set in their store or finding that an item was damaged in inventory. If it were me, I'd probably just move on with life and wouldn't have even let it occupy that much space in my head. I tend not to leave negative feedback unless I've actually had something go really wrong, not just an order being cancelled. Look on their storefront home page and see if there is an email or phone for contact... maybe you can call and find out what the issue was and go from there if it is bothering you much. [/QUOTE]
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