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Message: <blockquote data-quote="tranger2" data-source="post: 1343717" data-attributes="member: 10076">My parents were having a problem with their computer mouse that quit working.  Went and bought another one that worked for a week or so then it quit again.  Bought another one that worked for a short time.About the same time, a program started popping up that said they had a trojan virus.  For $79, their program would remove it.They took the computer to Best Buy and was charged over $200 to find the problem and repair it.  After analyzing it, they said the hard drive was defective and did not try to repair it.  For a total of over $300 plus they would install a hard drive and transfer the files from the old drive to the new.  They could buy a new computer for about another $100 more than they've already got into it.Two questions for the computer geeks: 1) To me, it seems like they need to run a malware or other programs to try to remove the virus/trojan/etc.  (they run AVG freeware antivirus).  Can a hard drive be part of the problem.2) If they need a new computer, where is the best deal?  They only use if for email, internet, light word processing, etc (no games, media, etc.) Thanks for any help.....</blockquote>