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The Water Cooler
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Parents computer problems...
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<blockquote data-quote="VitruvianDoc" data-source="post: 1343736" data-attributes="member: 13736"><p>Sounds like a mix of things. Could very well be a fake anti-virus that acts a trojan doing weird things and tries to trick people into paying for the software it advertises to remove it... </p><p></p><p>Could be hard-drive issues, too, but that usually presents with sectors going bad on the harddrive (occasional blue screens naming this and that sector) etc.</p><p></p><p>Best buy ripped them and I am sorry. If you want a trusted opinion, take it to three geeks in edmond off of kelly between 2nd and 15th. I did some weekend work for them and they are a good business.</p><p></p><p>My personal job would be to first and foremost, back up everything that you need (or can). Next, run disk check. Can be accessed from the accessory and system tools. It will reboot the computer and take a while to run. If it finds bad sectors, it will attempt to fix them. If it continually finds them, more than likely a failing harddrive.</p><p></p><p>In addition, download Spybot - search and destroy. Best, free, anti-spyware out there.. It catches any and everything that paid software does. See what it finds (as far as adware and malware). It won't detect straight up virusses however due to being only anti-spy/malware. </p><p></p><p>Report back with results. When I did repairs, I charged a $50 diag fee and then charged a per job charge, not an hourly rate. Hourly rates kill you with computers. Best buy ripped you in my mind, but again if its over your head, head to three geeks!</p></blockquote><p></p>
[QUOTE="VitruvianDoc, post: 1343736, member: 13736"] Sounds like a mix of things. Could very well be a fake anti-virus that acts a trojan doing weird things and tries to trick people into paying for the software it advertises to remove it... Could be hard-drive issues, too, but that usually presents with sectors going bad on the harddrive (occasional blue screens naming this and that sector) etc. Best buy ripped them and I am sorry. If you want a trusted opinion, take it to three geeks in edmond off of kelly between 2nd and 15th. I did some weekend work for them and they are a good business. My personal job would be to first and foremost, back up everything that you need (or can). Next, run disk check. Can be accessed from the accessory and system tools. It will reboot the computer and take a while to run. If it finds bad sectors, it will attempt to fix them. If it continually finds them, more than likely a failing harddrive. In addition, download Spybot - search and destroy. Best, free, anti-spyware out there.. It catches any and everything that paid software does. See what it finds (as far as adware and malware). It won't detect straight up virusses however due to being only anti-spy/malware. Report back with results. When I did repairs, I charged a $50 diag fee and then charged a per job charge, not an hourly rate. Hourly rates kill you with computers. Best buy ripped you in my mind, but again if its over your head, head to three geeks! [/QUOTE]
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