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The Water Cooler
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Parents computer problems...
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<blockquote data-quote="Go_Ordnance" data-source="post: 1343758" data-attributes="member: 7266"><p>Do they live in the OKC area too? Honestly, I'd tell them to get a Mac. Either a $999 MacBook or $1199 iMac. Pay the extra for the AppleCare warranty.</p><p></p><p>My mom has a PC. I'm always on the phone with her trying to figure out and fix what she screwed up. Last go round was malware that wouldn't let her do anything on power up. I gave up and told her to take it to the local geeks.</p><p></p><p>My 78 year old dad wanted a computer. I gave him an old laptop, but he couldn't figure out windows (too many prompts asking if he was sure he wanted to blah blah, and too many notifications). I was always on the phone trying to explain stuff. I formatted it and installed ubuntu, and configured the desktop so all he had was mail, internet, and help icons. I got more phone calls.</p><p></p><p>I talked him into trying an iMac, and bought him OSX for dummies (seniors edition). He does everything on it.</p><p></p><p>If there's an apple store close to your parents, they can get free help and repairs there. I gotta hand it to them, they're customer focused. The AppleCare warranty has 3 years of technical support as well as hardware. To me it's worth the premium in his case. He can pester them, and they continue to put up with his "how do I google" questions.</p><p></p><p>I hate "get a Mac" as a standard answer for PC issues, and I'm not a Mac guy (although I have an ipad and the wife has a MacBook). They are a better choice in certain instances.</p></blockquote><p></p>
[QUOTE="Go_Ordnance, post: 1343758, member: 7266"] Do they live in the OKC area too? Honestly, I'd tell them to get a Mac. Either a $999 MacBook or $1199 iMac. Pay the extra for the AppleCare warranty. My mom has a PC. I'm always on the phone with her trying to figure out and fix what she screwed up. Last go round was malware that wouldn't let her do anything on power up. I gave up and told her to take it to the local geeks. My 78 year old dad wanted a computer. I gave him an old laptop, but he couldn't figure out windows (too many prompts asking if he was sure he wanted to blah blah, and too many notifications). I was always on the phone trying to explain stuff. I formatted it and installed ubuntu, and configured the desktop so all he had was mail, internet, and help icons. I got more phone calls. I talked him into trying an iMac, and bought him OSX for dummies (seniors edition). He does everything on it. If there's an apple store close to your parents, they can get free help and repairs there. I gotta hand it to them, they're customer focused. The AppleCare warranty has 3 years of technical support as well as hardware. To me it's worth the premium in his case. He can pester them, and they continue to put up with his "how do I google" questions. I hate "get a Mac" as a standard answer for PC issues, and I'm not a Mac guy (although I have an ipad and the wife has a MacBook). They are a better choice in certain instances. [/QUOTE]
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