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<blockquote data-quote="Shadowrider" data-source="post: 4232332" data-attributes="member: 3099">Kudos on you doing this.I got took on Amazon for a Streamlight flashlight and they were completely uninterested in doing anything other than giving me a refund. Streamlight however was quite interested. I emailed them asking for confirmation that I had a fake and their General Counsel is who responded back the same day! They made it right post haste by putting a legit one in the mail to me. Then they asked for pictures and if I would be willing to send it in for them to look at. I said not only that, I&#039;ll send you the packaging too. I was a happy camper after that.ETA: Now days I don&#039;t buy anything &quot;mission critical&quot; from Amazon. Just too many counterfeits there. I only buy household stuff and an occasional tool or something that I know is shipping AND sold by Amazon. Amazon&#039;s CS is pretty good, but other vendors, not so much.</blockquote>

[QUOTE="Shadowrider, post: 4232332, member: 3099"] Kudos on you doing this. I got took on Amazon for a Streamlight flashlight and they were completely uninterested in doing anything other than giving me a refund. Streamlight however was quite interested. I emailed them asking for confirmation that I had a fake and their General Counsel is who responded back the same day! They made it right post haste by putting a legit one in the mail to me. Then they asked for pictures and if I would be willing to send it in for them to look at. I said not only that, I'll send you the packaging too. I was a happy camper after that. ETA: Now days I don't buy anything "mission critical" from Amazon. Just too many counterfeits there. I only buy household stuff and an occasional tool or something that I know is shipping AND sold by Amazon. Amazon's CS is pretty good, but other vendors, not so much. [/QUOTE]

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