Normal
It's one thing to fit on a bike, and another to fit through the door and be seated. Saw a photo of her sitting in the rear of an SUV, she took up 75% of the back of it with the hatchback up. I honestly think she would have had a lot of trouble fitting in the back seat through the doors of a small car like a Camry or Small SUV. Remember as well GVWR Ratings. a 2017 Escape GVWR is 4520 lbs to 4760 lbs, the vehicle weighs 3,502 lbs to 3645 lbs, meaning depending on engine and trim, could hold 1,018 lbs to 1,115 lbs of passenger and cargo. If she had a friend or two with her, the car with driver could easily be overloaded including the weight of the driver. Even worse if the weight bias was on one side of the car, handling could be adversely effected. This was a safety issue for the driver. The driver may have very well been in the right just through observations and knowing the specifications of his/her vehicle. BTW, Ford was sued after a woman sued because she was overweight and could not buy a vehicle that had automatic seatbelts. I believe she lost.