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<blockquote data-quote="Cadesdad" data-source="post: 2108536" data-attributes="member: 10555"><p>Ordered a complete upper, and a separate BCG & CH on 12-26-2012...</p><p>At the time, the website said 4 weeks shipping for in-stock items and $100 charge if you cancel your order.</p><p>We are almost to 8 WEEKS, and I have NOTHING!</p><p>I have emailed and received this response.</p><p></p><p>"working on over 20,000 orders right now. so we cant micro manage each order. it will go any time now."</p><p></p><p>This is just the latest response. On week 5 I was told it will ship "this week".</p><p></p><p>I understand being busy, but I feel as though I have been lied to. If my stuff was in stock (as stated on the website) it can't possibly take 8 weeks to get it in the mail. </p><p></p><p>What I think has happened:</p><p>1. They advertise items as in-stock. (Regardless of the status of their inventory)</p><p>2. They accept your order, and threaten to charge $100 if you cancel.</p><p>3. They now have you "on the hook" so they don't have to worry about timing or customer service.</p><p>4. They then service their "priority" customers and leave you in the dark. (Complete speculation on my part) I would guess they have a government contract or something.</p><p></p><p>I am going to wait it out, might as well at this point. IF, I do decide to cancel my order and they "try" to charge me $100, I will first dispute that charge with my CC and my CC will immediately honor my request. Then I will ask for an investigation into their business practices. </p><p></p><p>Hopefully they get things worked out, I don't feel sorry for anyone who requires 8 weeks to take an "in-stock" item to the post office.</p></blockquote><p></p>
[QUOTE="Cadesdad, post: 2108536, member: 10555"] Ordered a complete upper, and a separate BCG & CH on 12-26-2012... At the time, the website said 4 weeks shipping for in-stock items and $100 charge if you cancel your order. We are almost to 8 WEEKS, and I have NOTHING! I have emailed and received this response. "working on over 20,000 orders right now. so we cant micro manage each order. it will go any time now." This is just the latest response. On week 5 I was told it will ship "this week". I understand being busy, but I feel as though I have been lied to. If my stuff was in stock (as stated on the website) it can't possibly take 8 weeks to get it in the mail. What I think has happened: 1. They advertise items as in-stock. (Regardless of the status of their inventory) 2. They accept your order, and threaten to charge $100 if you cancel. 3. They now have you "on the hook" so they don't have to worry about timing or customer service. 4. They then service their "priority" customers and leave you in the dark. (Complete speculation on my part) I would guess they have a government contract or something. I am going to wait it out, might as well at this point. IF, I do decide to cancel my order and they "try" to charge me $100, I will first dispute that charge with my CC and my CC will immediately honor my request. Then I will ask for an investigation into their business practices. Hopefully they get things worked out, I don't feel sorry for anyone who requires 8 weeks to take an "in-stock" item to the post office. [/QUOTE]
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