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Message: <blockquote data-quote="Shadowrider" data-source="post: 3876986" data-attributes="member: 3099"><p>If you get it in front of someone who knows them, it'll get fixed or replaced. The key is to get it to someone with actual knowledge instead of a CS rep who doesn't know squat. It used to be everyone in CS had the skill and could diagnose their product, but those days are past it seems.</p></blockquote><p></p>