Never ordered from there but tigeroufitters has the trs-25 with a high riser for $49.99 free shipping.
I ordered a trs-32 just now. First thing I've ever ordered from PSA. I guess now I just have to wait it out.
I saw the delayed Christmas shipping notice too when I placed my order and I am perfectly ok with it. I expect that from any vendor around the holidays. It's when people who placed their orders after mine are already receiving their items and my order shows "processing" with no notice of shipping or tracking number that I begin questioning their system. I finally got the email with the tracking number, so it has shipped; however my account still shoes "processing". Maybe I have too high of an expectation.......
That was one of the reasons I ended up calling (and because of the price matching thing). I'm fine with them taking a while, but the forever in "processing" and the fact that other people were getting theirs and I hadn't even received a shipping notification just made me a little concerned. While I'm not overly happy with their customer service, that doesn't mean I'll never order from them again. I won't order around the holidays again, and if I ever do order from them, I'll be more prepared for their shipping issues.
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