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Message: <blockquote data-quote="Dumpstick" data-source="post: 3159072" data-attributes="member: 41653">I have a great deal of experience with insurance adjusters.  I know of none that get bonuses for not paying out,, but - they are 'adjusters'. Their job is to pay you as little as it takes to make the claim go away.  They "adjust".  They have leeway, and will usually recognize a legitimate, realistic claim.But they still have to answer to management, and they have to justify what they pay.  You can usually get more than the initial offer, if you can make your case. That's not good or bad, merely reality.</blockquote>