Stealth Cam Customer Service

[Deer Slayer]

I have 5 Stealth cams no glow wi fi cameras that periodically need attention from the customer service reps. I am finding that the average wait on hold is 45 minutes to 1 hour to get a live person. Then if the rep tells you that they will check on something for you and call you back.....they DONT. This is starting to be a BIG waste of my time to get something simple fixed or updated. Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

 

[makeithappen]

I gave up on stealth cam. They have a crappy shutter speed and die extremely quickly compared to even wildgame innovations.

 

[hunter966]

They must have the same operators that Spypoint does. Oh wait you said 45-1 hour, nope Spypoint doesn’t answer that quick.

 

[Coach_1]

Have 3 stealthcams. Worked good the first season and now they miss animals. My feeder will go empty and not a drop of corn on the ground and I’ll have 5 pics. Switching cams next year.

 

[dennishoddy]

I must have something going for me. Own 6 stealth cam trail cams for many years with zero issues.
Great pics, never had a reason to ever call customer service.
Mine are not cellular cams though.

 

[retrieverman]

Mine are not cellular cams though.

This is the key. Adding the cellular components seems to be the aquilles heel for some of these camera companies.

Twenty years ago plus or minus, my brother cobbled together a few home brew game cams with random parts he bought off the internet, and they worked great. With the technology of components being twenty years more advanced, there’s really no excuse for these camera companies to be having the problems they are unless it’s just a case of sh*tty quality control.

 

[Coach_1]

Mine are not cellular cams. Just regular cameras that don’t take pictures.

 

[TedKennedy]

Yep. I've had two Stealth cams, not cellular. Both took outstanding pictures. Sometimes, for a while.

 

[Oklahomabassin]

Thank you for the heads up.

 

[dennishoddy]

Mine are not cellular cams. Just regular cameras that don’t take pictures.

My stealth cams are regular cams as well.
My cell cams are Spartan.