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Message: <blockquote data-quote="Snattlerake" data-source="post: 4277823" data-attributes="member: 44288">Years ago I was listening to Bruce Williams on talknet radio.  He related a story at a local restaurant he frequented about a waiter. Bruce said he was eating his lunch when a waiter was walking by with a plate piled high with onion rings.  He said he made an overt movement toward the plateful of delicious looking rings as if to steal one as he passed by.  The waiter grinned at him and continued to the table that ordered them.  Bruce said he watched the waiter assist other customers and slowly lost sight of him in the crowd.Bruce then said I was almost finished with my meal and that same waiter showed up to his table with a small plate with three onion rings, compliments of the house.He said he left the waiter a $100 tip.That little story has stuck with me ever since and the waiter's action has been the foundation for my service technician career.  Always put the customer first and go above and beyond what is expected.</blockquote>