Reply to Thread

Message

<blockquote data-quote="OK Corgi Rancher" data-source="post: 4004238" data-attributes="member: 45773">Since they were negligent in delivering the item to the wrong place I think it&#039;s their responsibility to replace it.&nbsp; That&#039;s completely different than losing it in route somewhere among hundreds of thousands of other pieces of mail, maybe a label is damaged and can&#039;t be read, a machine chews up the package, etc.&nbsp; They had the item in their hands...no outside force or other circumstances working against them...and delivered it to the wrong address because a carrier wasn&#039;t paying attention.This package originated in OKC.&nbsp; This is their only job.&nbsp; There&#039;s no indication this was the fault of something beyond their control.&nbsp; This was 100% negligence on their part.&nbsp; They admitted they screwed up.&nbsp; And, no...I don&#039;t think they made any REAL effort to contact the person they delivered it to.&nbsp; At any rate, even if they did, they&#039;ve pretty much washed their hands of the matter.&nbsp; It doesn&#039;t sound as though they&#039;re gonna make any more attempts.&nbsp; They didn&#039;t say they were going to implement some other action to try to insure this doesn&#039;t happen again...like remedial training of the carrier.&nbsp; Common things most organizations do to mitigate the chances of this happening again.When I delivered propane we went thru various steps to make certain we were delivering gas to the correct tank.&nbsp; We scanned a bar code on the tank to make sure it matched the code in our handheld computers that indicated it was the correct tank.&nbsp; On the rare occasion a driver put gas in the wrong tank we didn&#039;t send the bill to the customer whose tank we should&#039;ve filled.&nbsp; This is essentially what the post office is doing.It&#039;s apparently asking too much to expect a little accountability.</blockquote>

[QUOTE="OK Corgi Rancher, post: 4004238, member: 45773"] Since they were negligent in delivering the item to the wrong place I think it's their responsibility to replace it. That's completely different than losing it in route somewhere among hundreds of thousands of other pieces of mail, maybe a label is damaged and can't be read, a machine chews up the package, etc. They had the item in their hands...no outside force or other circumstances working against them...and delivered it to the wrong address because a carrier wasn't paying attention. This package originated in OKC. This is their only job. There's no indication this was the fault of something beyond their control. This was 100% negligence on their part. They admitted they screwed up. And, no...I don't think they made any REAL effort to contact the person they delivered it to. At any rate, even if they did, they've pretty much washed their hands of the matter. It doesn't sound as though they're gonna make any more attempts. They didn't say they were going to implement some other action to try to insure this doesn't happen again...like remedial training of the carrier. Common things most organizations do to mitigate the chances of this happening again. When I delivered propane we went thru various steps to make certain we were delivering gas to the correct tank. We scanned a bar code on the tank to make sure it matched the code in our handheld computers that indicated it was the correct tank. On the rare occasion a driver put gas in the wrong tank we didn't send the bill to the customer whose tank we should've filled. This is essentially what the post office is doing. It's apparently asking too much to expect a little accountability. [/QUOTE]

Verification