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The Water Cooler
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WalMart Rant--Price Matching BS
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<blockquote data-quote="NightShade" data-source="post: 2884182" data-attributes="member: 29706"><p>A simple fix is to ask when an individual store is allowed to choose not to adhere to corporate policy. It's pretty simple they are not. The only latitude they seem to have been allowed is limits on number of boxes and then again it's probably against policy but they have not been called on it.</p><p></p><p>Next time just tell them that you will be speaking to corporate headquarters about it soon, or better yet have the number in your phone and make the call, when they ask what you are doing plain inform them that you are calling the corporate offices in Bentonville so they can weigh in on the situation.</p><p></p><p>I'll give you a little hint on some other stuff. The price match on a lot of things is BS. Manufacturer's will often make the same item with the same specs and then place a slightly different model number on an item (especially common in electronic goods) so when you take in the advertisement for a tv or BluRay player from walmart the model number may be XXX XXXXX WM and at best buy it will be XXX XXXXX BB. Guess what, no price match. The bigger the chain the more likely they are to have their own submodel number on it. I worked at best buy when I was going to DeVry a few years ago and that was one of the things stressed to us about price matching, the model number had to be EXACTLY the same.</p></blockquote><p></p>
[QUOTE="NightShade, post: 2884182, member: 29706"] A simple fix is to ask when an individual store is allowed to choose not to adhere to corporate policy. It's pretty simple they are not. The only latitude they seem to have been allowed is limits on number of boxes and then again it's probably against policy but they have not been called on it. Next time just tell them that you will be speaking to corporate headquarters about it soon, or better yet have the number in your phone and make the call, when they ask what you are doing plain inform them that you are calling the corporate offices in Bentonville so they can weigh in on the situation. I'll give you a little hint on some other stuff. The price match on a lot of things is BS. Manufacturer's will often make the same item with the same specs and then place a slightly different model number on an item (especially common in electronic goods) so when you take in the advertisement for a tv or BluRay player from walmart the model number may be XXX XXXXX WM and at best buy it will be XXX XXXXX BB. Guess what, no price match. The bigger the chain the more likely they are to have their own submodel number on it. I worked at best buy when I was going to DeVry a few years ago and that was one of the things stressed to us about price matching, the model number had to be EXACTLY the same. [/QUOTE]
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