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The Water Cooler
General Discussion
Warren Metcalf's response to the loss of OSA potential customers.
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<blockquote data-quote="indi" data-source="post: 1776960" data-attributes="member: 24480"><p>I cant wait for the Claremore show! No more Metcalf shows for me. I remember when people used to scratch each others backs, I am a business owner, and i can understand the idea of competing against someone whos across the street from you, but that is not the case here. If i run out of something or dont stock something that i know my competition has, i will inform my customer of that. I have sent customers to my competition because i ran out of something, i apoligize for not having it, inform them where they can get it near by. Customer satisfaction is important to me even if they dont give me a dollar. I have plenty of them still come back. SuperDave best of luck and success to you with your shows!!!</p></blockquote><p></p>
[QUOTE="indi, post: 1776960, member: 24480"] I cant wait for the Claremore show! No more Metcalf shows for me. I remember when people used to scratch each others backs, I am a business owner, and i can understand the idea of competing against someone whos across the street from you, but that is not the case here. If i run out of something or dont stock something that i know my competition has, i will inform my customer of that. I have sent customers to my competition because i ran out of something, i apoligize for not having it, inform them where they can get it near by. Customer satisfaction is important to me even if they dont give me a dollar. I have plenty of them still come back. SuperDave best of luck and success to you with your shows!!! [/QUOTE]
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Warren Metcalf's response to the loss of OSA potential customers.
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