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Message: <blockquote data-quote="SlugSlinger" data-source="post: 3797772" data-attributes="member: 7248">I bought a new Chevy truck on a Friday in 2017.  I used the dealer's lender so they would get credit and I got a lower price.  I also received loyalty, other incentives and rebates that lowered the price more.  I paid the truck off on the following Monday.One morning about a month later the "credit manager" calls me and said the loyalty rebate didn't go through and asked how I would like to pay the $1,500 to reimburse them.  I told them 1, that they need to provide additional training to their sales people, because they told me I qualified for all the rebates that were provided, and 2 that their contract states that if the price of the vehicle changes, I could return it for a full refund.I told them I would be there at 4:00 to drop it off and to pick up my check for the full amount.At about noon, the "finance manager" call me and said they would split the difference of the $1,500 with me.  I told him nope, I would see them at 4:00.About 3:00 the "sales manager" calls me and said they would eat the $1,500 and I didn't need to return the truck. I told him I would be there at 4:00 to pick up a letter stating I didn't owe anything on the vehicle and that they would never harass me again.  He said that was not necessary and that the issue was closed.I returned to the dealership a few times for free oil changes and warranty / recall work, but would have a hard time buying anything else from them.</blockquote>

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