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<blockquote data-quote="OK Corgi Rancher" data-source="post: 3797858" data-attributes="member: 45773">You&#039;re absolutely right, skyhawk1.I owned a little gun shop in the mountains of Colorado for 12 years.&nbsp; I never really bought into the old saying, &quot;The customer is always right.&quot;&nbsp; Because they&#039;re not.&nbsp; BUT...&nbsp; They&#039;re still the customer and without them you don&#039;t have a business.&nbsp; Not a profitable one, anyway.&nbsp; I went out of my way to treat customers exactly how I wanted to be treated.I noticed something when we were in the middle of selling one house and buying another recently.&nbsp; If someone called requesting information required to move the process along we dropped everything to get that information.&nbsp; But if we contacted the realtor (for the house we were buying) we were lucky to ever hear back from him.&nbsp; I got pretty fed up with him and told him if he didn&#039;t start communicating with us we&#039;d find someone who would.&nbsp; He seemed to get the message.</blockquote>

[QUOTE="OK Corgi Rancher, post: 3797858, member: 45773"] You're absolutely right, skyhawk1. I owned a little gun shop in the mountains of Colorado for 12 years. I never really bought into the old saying, "The customer is always right." Because they're not. BUT... They're still the customer and without them you don't have a business. Not a profitable one, anyway. I went out of my way to treat customers exactly how I wanted to be treated. I noticed something when we were in the middle of selling one house and buying another recently. If someone called requesting information required to move the process along we dropped everything to get that information. But if we contacted the realtor (for the house we were buying) we were lucky to ever hear back from him. I got pretty fed up with him and told him if he didn't start communicating with us we'd find someone who would. He seemed to get the message. [/QUOTE]

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