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The Water Cooler
General Discussion
When, And Why, Did Customer Service Die?
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<blockquote data-quote="retrieverman" data-source="post: 3798026" data-attributes="member: 24452"><p>It’s not just “kids” that suck, because I‘ve dealt with ******** of all ages. I bought a used Ford F450 a few years ago from a local dealership, and the salesman (in his 70’s) goes to church with me. Long story short, he failed to tell me the truck had a rebuilt motor. I didn’t find out until 30,000 miles later when it needed another motor. Needless to say, I wasn’t nice about the situation. They wouldn’t admit any wrongdoing, but they did take the truck back and find me another one (which I still have).</p></blockquote><p></p>
[QUOTE="retrieverman, post: 3798026, member: 24452"] It’s not just “kids” that suck, because I‘ve dealt with ******** of all ages. I bought a used Ford F450 a few years ago from a local dealership, and the salesman (in his 70’s) goes to church with me. Long story short, he failed to tell me the truck had a rebuilt motor. I didn’t find out until 30,000 miles later when it needed another motor. Needless to say, I wasn’t nice about the situation. They wouldn’t admit any wrongdoing, but they did take the truck back and find me another one (which I still have). [/QUOTE]
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The Water Cooler
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When, And Why, Did Customer Service Die?
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