Reply to Thread

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.

Message: <blockquote data-quote="Cat City Slim" data-source="post: 3798074" data-attributes="member: 42075"><p>I actually had a very good customer service experience with a tractor dealership recently, even though the ultimate outcome was not what I hoped. I had been looking for a used tractor for some time in the Tulsa area with no luck. I found a tractor I liked at a dealership in OKC. After everything was set with the sale, I was going to send a friend of mine to OKC to pick it up on a Saturday. The salesman called me on Friday afternoon to tell me that the tractor had stopped running, and they had not been able to determine the problem. They offered to pay for whatever repairs were needed and deliver it to my home east of Tulsa for free. I decided to cancel the sale, as I didn't want to buy potentially big problems. They were very understanding of the decision.</p></blockquote><p></p>