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The Water Cooler
General Discussion
When, And Why, Did Customer Service Die?
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<blockquote data-quote="sedona" data-source="post: 3798091" data-attributes="member: 33200"><p>You are right to be annoyed.My latest bad customer service was at Billingsley hyundai in Lawton.This is the 3rd time i have taken my car to get the oil changed.Each time i get my car back there is grease on the seats and doors.I get the service manager and he cleans it up.I am very particular with my car and have towels on the seats to keep the interior nice.I have done this with all my cars and trucks.They acted like it isn't a big deal, but if they don't take care of my Sonata when changing oil i won't be buying a more expensive vehicle for them to get grease on the interior.I worked on the weekend for years at an oil changing place and if i made a mess it was cleaned up even if the car was a beater.</p></blockquote><p></p>
[QUOTE="sedona, post: 3798091, member: 33200"] You are right to be annoyed.My latest bad customer service was at Billingsley hyundai in Lawton.This is the 3rd time i have taken my car to get the oil changed.Each time i get my car back there is grease on the seats and doors.I get the service manager and he cleans it up.I am very particular with my car and have towels on the seats to keep the interior nice.I have done this with all my cars and trucks.They acted like it isn't a big deal, but if they don't take care of my Sonata when changing oil i won't be buying a more expensive vehicle for them to get grease on the interior.I worked on the weekend for years at an oil changing place and if i made a mess it was cleaned up even if the car was a beater. [/QUOTE]
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When, And Why, Did Customer Service Die?
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