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The Water Cooler
General Discussion
When, And Why, Did Customer Service Die?
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<blockquote data-quote="Frederick" data-source="post: 3798168" data-attributes="member: 17825"><p>Because we all decided that outsourcing our products overseas was more important than workers here in the USA. Back in the day, American companies relied on the good will of their community. today, MegaCorps outsources all their **** overseas. even their customer service has an indian accent. Can't attract good people that care about their jobs if you don't care about your workers or customers. in the old days, you'd get a decent wage and a pension. nowadays, if you can even get a job, you'll be lucky to make enough just to feed yourself.</p></blockquote><p></p>
[QUOTE="Frederick, post: 3798168, member: 17825"] Because we all decided that outsourcing our products overseas was more important than workers here in the USA. Back in the day, American companies relied on the good will of their community. today, MegaCorps outsources all their **** overseas. even their customer service has an indian accent. Can't attract good people that care about their jobs if you don't care about your workers or customers. in the old days, you'd get a decent wage and a pension. nowadays, if you can even get a job, you'll be lucky to make enough just to feed yourself. [/QUOTE]
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When, And Why, Did Customer Service Die?
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