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<blockquote data-quote="GeneW" data-source="post: 3798231" data-attributes="member: 27284">I&#039;m going through the same thing.I phoned my CPAP local provider a week ago and explained I had a problem with it.Girl told me that so and so would call me back.&nbsp; That never happened, all the rest of last week, and up to the close of business Tuesday 6-14-22.&nbsp;&nbsp; I called multiple times Yesterday, Tuesday 14th, the receptionist/operator always answered but all I could do was continue to leave voice mails for any one of the 4 people who would normally take care of me.It&#039;s not a live or death situation, but it&#039;s important to me for my health and well being.&nbsp;&nbsp; However, it is a Medical type company, and it&#039;s absolutely inexcusable to not return call me, after me leaving many voice mails, for a solid week.This, and all the other crappy service everywhere, is usually answered with &quot;Oh it&#039;s Covid, we&#039;re short handed&quot; or &#039;OH sorry our computers are down&quot; or &quot;Oh gee our phones are down&quot; or similar.&nbsp; None of those are especially true, it&#039;s just what immediately flies out of their mouths just to try to get a customer/patient/whoever off their back so they can go back to their goofing off etc.And to add to it, it&#039;s so common now that company owners/manager/presidents/vice presidents, etc, eager to boost their profits and profit sharing and income, are so dang greedy they look for every nickel to cut from their budget and expenses so they can say screw you Mr/Mrs Customer/Patient/Client/whatever.</blockquote>

[QUOTE="GeneW, post: 3798231, member: 27284"] I'm going through the same thing. I phoned my CPAP local provider a week ago and explained I had a problem with it. Girl told me that so and so would call me back. That never happened, all the rest of last week, and up to the close of business Tuesday 6-14-22. I called multiple times Yesterday, Tuesday 14th, the receptionist/operator always answered but all I could do was continue to leave voice mails for any one of the 4 people who would normally take care of me. It's not a live or death situation, but it's important to me for my health and well being. However, it is a Medical type company, and it's absolutely inexcusable to not return call me, after me leaving many voice mails, for a solid week. This, and all the other crappy service everywhere, is usually answered with "Oh it's Covid, we're short handed" or 'OH sorry our computers are down" or "Oh gee our phones are down" or similar. None of those are especially true, it's just what immediately flies out of their mouths just to try to get a customer/patient/whoever off their back so they can go back to their goofing off etc. And to add to it, it's so common now that company owners/manager/presidents/vice presidents, etc, eager to boost their profits and profit sharing and income, are so dang greedy they look for every nickel to cut from their budget and expenses so they can say screw you Mr/Mrs Customer/Patient/Client/whatever. [/QUOTE]

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