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Message: <blockquote data-quote="Glocktogo" data-source="post: 1401044" data-attributes="member: 1132">I call BS here. I had a 96 Ford Mustang, which was one of a long line of Ford vehicles I've owned. At 52K, or just 2K out of warranty, the brake hydro boost was leaking, which is a critical safety part. $968 to replace it. Ford was not willing to do anything on it. Just pay the full cost of the repair or head down the road. I didn't expect them to fix it for free, but full boat just 2K out of warranty? Kind of hard to swallow. Had this car been abused rather than babied and garage kept, I might have bought it. Instead I took a hard look at what kind of value my hard earned money bought. I factored in the repair costs on the other Fords I've owned. I decided that if my ownership loyalty bought me nothing the minute the warranty expired, I was not getting a good enough value for my money. I traded it in on a Toyota and never looked back. Now I tell people who ask to avoid buying Fords because the durability isn't there and the repair costs are too high. Same thing with my $300 Pro Ears. If I'm expected to pay almost 2/3rd the cost of the product in repairs after just one year, PLUS a stupid $29.95 "diagnostic" fee, AND shipping both ways, then the cost of the Pro Ears is way out of proportion to the value. Instead I bought a superior product with a superior warranty and better customer service for the same price. I would have paid half again more for those things.No, the company doesn't owe you anything more than stated in their terms of sale. But all consumers expect high dollar items to last beyond the stated warranty period. If they don't and the company doesn't value their customers beyond the initial buck, then they don't deserve customer loyalty. There's a reason why companies like Dillon, Midway, Brownell's, etc. have good reputations. It isn't because they have rock bottom prices, it's because they value their customers and offer superior service after the sale. Had I paid a cheap price for the Pro Ears, I wouldn't expect better customer service. Instead, I paid a premium price and was left with a sour taste in my mouth. Their reputation WILL suffer in kind if I have anything to do with it. they don't deserve any better if you ask me. <img src="/images/smilies/mad.png"  class="smilie" loading="lazy" alt=":mad:" title="Mad    :mad:" data-shortname=":mad:" /></blockquote>

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