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<blockquote data-quote="Neil" data-source="post: 1340479" data-attributes="member: 2834">OK, I&#039;ll bite.&nbsp; Tulsa Firearms provided me with the worst customer service experience of my life, firearms-related or not.&nbsp; I took my brother in-law and his father there because pa-in-law wanted to learn to shoot; his neighbourhood has degenerated as of late.&nbsp; One gentleman behind the counter was very friendly and helpful, as always.&nbsp; Unfortunately I don&#039;t recall his name.&nbsp; We signed in after NOT READING THE RIDICULOUS 47 PAGES OF RANGE RULES, (IN 3-POINT FONT EACH AND EVERY FRIGGING TIME ONE SHOWS UP TO SHOOT).&nbsp; I had always taken my own ammo, and after having each and every round thoroughly inspected for any molecule of ferrous material, gone forth to shoot, and always had a good experience.&nbsp; This time though, my companions bought ammunition from Tulsa Firearms.&nbsp; We went to our lanes and fired, instructed Pa-In-Law, and had a good time.&nbsp; We were safe (2 of the 3 of us have military and LEO training).&nbsp; When we went to check out, the man behind the counter asked Brother In-Law where his &quot;range brass&quot; was, and whether it was separate from our (my) personal brass.&nbsp; Bro in-law explained that all our brass had been cleaned up off the deck, but was all mixed together in one plastic bucket.Oh. Hell.Dude behind the counter sighed audibly, rolled his eyes, and shook his head.&nbsp; &quot;I can&#039;t believe all the people that come in here and refuse to read!&quot; he exclaimed, rather loudly.&nbsp; &quot;You are required to separate range brass from personal brass!&quot; Says he.&quot;Is it really that big a deal?&quot; I inquire. Nice peacemaker employee interjects (paraphrased) &quot;since this is a shooting range, every rule is a big deal&quot;.&nbsp; (I can entertain his logic to an extent, but come on).&quot;I am paying to shoot here, indoors, in a climate-controlled facility.&nbsp; I refuse to pay for the privilege of sorting your brass for you&quot;. Sayeth me.I then told them that they could keep my membership card and that I would not return.&nbsp; Ever.~FIN~</blockquote>

[QUOTE="Neil, post: 1340479, member: 2834"] OK, I'll bite. Tulsa Firearms provided me with the worst customer service experience of my life, firearms-related or not. I took my brother in-law and his father there because pa-in-law wanted to learn to shoot; his neighbourhood has degenerated as of late. One gentleman behind the counter was very friendly and helpful, as always. Unfortunately I don't recall his name. We signed in after NOT READING THE RIDICULOUS 47 PAGES OF RANGE RULES, (IN 3-POINT FONT EACH AND EVERY FRIGGING TIME ONE SHOWS UP TO SHOOT). I had always taken my own ammo, and after having each and every round thoroughly inspected for any molecule of ferrous material, gone forth to shoot, and always had a good experience. This time though, my companions bought ammunition from Tulsa Firearms. We went to our lanes and fired, instructed Pa-In-Law, and had a good time. We were safe (2 of the 3 of us have military and LEO training). When we went to check out, the man behind the counter asked Brother In-Law where his "range brass" was, and whether it was separate from our (my) personal brass. Bro in-law explained that all our brass had been cleaned up off the deck, but was all mixed together in one plastic bucket. Oh. Hell. Dude behind the counter sighed audibly, rolled his eyes, and shook his head. "I can't believe all the people that come in here and refuse to read!" he exclaimed, rather loudly. "You are required to separate range brass from personal brass!" Says he. "Is it really that big a deal?" I inquire. Nice peacemaker employee interjects (paraphrased) "since this is a shooting range, every rule is a big deal". (I can entertain his logic to an extent, but come on). "I am paying to shoot here, indoors, in a climate-controlled facility. I refuse to pay for the privilege of sorting your brass for you". Sayeth me. I then told them that they could keep my membership card and that I would not return. Ever. ~FIN~ [/QUOTE]

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