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The Water Cooler
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World's worst customer service stories.
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<blockquote data-quote="Danny" data-source="post: 1340951" data-attributes="member: 11002"><p>I've dealt with Dong's Guns and Reloading Supplies for many years now. Dating back to the crazy little old man himself with the hogleg on his hip. They were pretty decent usually. But recently I was in there and heard an employee tell a customer, "I don't know, we don't make them, we just sell them". I made a comment, loud enough for the owner to hear, that attitudes like that lose customers and that maybe it would be worth his time to do a little research on the products they sell. Then I walked out. And I know the owner recognized me from past purchases which included two Kimbers, a Sig Sauer over/under shotgun, two Browning A-Bolt rifles, a Browning safe, a hornady LNL AP reloading outfit with all the accessories, and a slew of archery stuff. I hate to see anyone go out of business, but if they don't change their attitudes, it won't bother me a bit to see them do it.</p></blockquote><p></p>
[QUOTE="Danny, post: 1340951, member: 11002"] I've dealt with Dong's Guns and Reloading Supplies for many years now. Dating back to the crazy little old man himself with the hogleg on his hip. They were pretty decent usually. But recently I was in there and heard an employee tell a customer, "I don't know, we don't make them, we just sell them". I made a comment, loud enough for the owner to hear, that attitudes like that lose customers and that maybe it would be worth his time to do a little research on the products they sell. Then I walked out. And I know the owner recognized me from past purchases which included two Kimbers, a Sig Sauer over/under shotgun, two Browning A-Bolt rifles, a Browning safe, a hornady LNL AP reloading outfit with all the accessories, and a slew of archery stuff. I hate to see anyone go out of business, but if they don't change their attitudes, it won't bother me a bit to see them do it. [/QUOTE]
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