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Message: <blockquote data-quote="Jon3830" data-source="post: 1341942" data-attributes="member: 210"><p>A buddy of mine has one of the mossberg atr rifles and a spring and a screw broke in it and he can't pay to have it repaired, so I call mossberg to see if it was under warranty they said no and I asked if I could buy the parts he told me no that I had to mail the rifle to them pay them to do the work and pay to have the gun mailed back to me.  I asked how much the work would cost I don't remember how much it was but it was high and I said I wish you guys would just sell me the parts and he said tough sh*t and hung up on me.  So guess what company records their customer service calls I called back asked to talk with a manger told him the story he said he would get back with me in a few days and he told me he was sorry then 3 days later a get a package in the mail with free gun parts and a mossberg key chain.</p></blockquote><p></p>