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Message: <blockquote data-quote="SlugSlinger" data-source="post: 3741601" data-attributes="member: 7248">The texting has a benefit of having the communication in writing but a drawback of not having a real conversation. A phone call might have caught this debacle before it happened, but who knows.I bought a new Duramax a few years ago.  Signed a contract with an itemized list of costs and rebates and paid for it and left.  A few weeks later the dealer sales manager called and said I didn’t qualify for a $2,500 rebate and asked how I would like to pay for that.After going back and forth a little I told him I was returning the truck for a refund.  The fine print of the contract stated if the price of the vehicle  changes I had the option to return it, and that was what I was going to do.After the dispute supposedly escalated through management and about 30 minutes before I had scheduled an appointment to drop the truck off, they called and told me they would eat the $2,500.  I told them to provide me something in writing saying they would not continue to harass me over this or something else they came up with. Which they replied, no sir this issue is closed and there will be no other issues.</blockquote>