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The Water Cooler
General Discussion
BOK Mortagage group...what a joke
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<blockquote data-quote="ripnbst" data-source="post: 1603629" data-attributes="member: 16136"><p>Yeah, i would think you probably have some leverage to get BOK to cover any additional costs incurred due to their ignorance. Hopefully this was done in emails and there is record of it. if it was all phone calls i would request an email re-iterating what was discussed on the phone. if its not the exact same story in the email say "Can you mention that you should have known to send these forms in weeks ago like you did on the phone?"</p><p></p><p>You need it documented that they screwed up and this was no fault of yours or else they wont cover anything.</p></blockquote><p></p>
[QUOTE="ripnbst, post: 1603629, member: 16136"] Yeah, i would think you probably have some leverage to get BOK to cover any additional costs incurred due to their ignorance. Hopefully this was done in emails and there is record of it. if it was all phone calls i would request an email re-iterating what was discussed on the phone. if its not the exact same story in the email say "Can you mention that you should have known to send these forms in weeks ago like you did on the phone?" You need it documented that they screwed up and this was no fault of yours or else they wont cover anything. [/QUOTE]
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BOK Mortagage group...what a joke
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