So they weren't as giving for me. I had ordered 4 boxes. I was able to get a $25 gift card but not a full refund. They seem to be onto something was up as she put me on hold came back a minute later saying they knew about the issue and were working to change it. Tried to just tell me sorry have a nice day once I said I would call CC and see what they could do she changed her tune a bit. So brings overall price down to $8.75 a box for me. Tossed it in the safe and move on.